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We receive the 911 emergency calls, and officers/EMS are dispatched to the scene. With all officers trained in mental health first aid, and 50% of the officers and dispatchers trained in crisis intervention, our first goal is to stabilize a scene and de-escalate any violent behavior.
If immediate assistance is needed, we will utilize the Advocates who will contact and/or send someone to the scene to evaluate the person in need. We also regularly work with the Lexington Human Services Department to follow-up on other needs. Generally speaking, social workers and mental health responders do not enter a scene first.