While our offices are closed to the public, you can reach us by:
- contacting our office at 781-274-8357
- filling out our department's Contact Us form
To report plowing or sanding issues during a snow and ice event, please call our DPW emergency number at 781-862-1618. Once the storm is over, please contact DPW at 781-274-8300 ext.1 Monday through Friday during normal business hours.
The Highway Division provides for the safety and maintenance of all public streets and sidewalks.
The Highway staff maintains 284 lane miles of road, over 250 streets and traffic signals, 400,000 feet of street lines, 10,300 traffic and street signs, and 25,000 feet of crosswalks. The Highway Division completes the following tasks:
- Patch roadways
- Repair potholes
- Roadway sweeping
- Plow and sand the roadways during ice or snow stroms
- Sand and plow streets
- Maintain 60 miles of sidewalk
- Install new sidewalks and handicap ramps
- Repair parking meter posts and traffic signs
- Fabrication and installation of street signs
- Oversee contracts for the maintenance of electronic traffic signals
- Painting of street lines and crosswalks
- Maintenance of drain system and brooks including 4,500 catch basins
- Repairs to mail boxes that become damaged during snow operations
The Highway Department will start repairing potholes on the main streets and then work into sub-main streets and then residential streets. For dangerous potholes please notify DPW immediately at (781) 274-8300. After-hours, please leave a detailed message stating exactly where the pothole is located, and someone from the Department of Public Works will check the site during working hours as soon as possible. Once the roads are repaired the crew will then start working on lawn damage and asphalt berm repairs (that occurred) during the winter season.
It is the Town Highway Department's policy to replace mailboxes that have been damaged by the Town during snowplowing operations with a standard rural mailbox and wood post. Replacement of mailboxes is done as a courtesy; and due to budgeting restrictions, only the standard replacement can be provided.
Please remember when walking your pet all waste should be picked up and disposed of properly. Anything that is placed in a catch basin including dog waste or other hazardous materials will drain directly to the wetland areas and streams. This will directly affect the wildlife, vegetation and potentially drinking water.
It is the responsibility of the resident to maintain the catch basin in front of their property to allow water from storm events to drain. There are 4,500 catch basins in town. If you notice damage to a catch basin, please notify DPW immediately.
Street-sweeping starts in the spring after the threat of freezing has ended. The Town Sweepers will start with the main streets then work into sub-main streets and then the residential streets.
Snow & Ice
See our Snow and Ice page for more information on how we manage winter storms.