Human Services

While our offices are closed to the public, you can reach us by:

  • contacting specific staff members listed below
  • contacting our office at 781-698-4840
  • filling out our department's Contact Us form

Effective Friday, March 13, 2020 through Monday, May 4, 2020, the Community Center will be suspending organized programs, classes, and activities, which also includes public meetings, scheduled room reservations, the Windowpane and Fix-It Shops, and Recreation-sponsored programs held in locations other than the Community Center. The building will remain locked during operating hours and you will not be allowed in without a scheduled appointment.  Human Services will continue to operate out of the Community Center by appointment only.  For any questions please contact the Human Services Department at 781-698-4840.

We will continue to monitor this rapidly-changing situation as it evolves and will re-evaluate it upon guidance from the Mass Department Public Health and Lexington Board of Health. Please check back often for updates at, which also includes tips on precautionary activities you can do to keep yourself and others safe.

The Town of Lexington Human Services Department connects residents to resources, programs, and services that promote health and well being. The Human Services Department is located at the Lexington Community Center at 39 Marrett Road, Lexington.

The Department hours are currently:

  • Monday through Friday 8:30 AM to 4:30 PM

For Life threatening mental health or emotional emergencies, call 911 or go directly to the nearest emergency room.

For mental health or emotional crises that are not immediately life threatening, call Advocates Psychiatric Emergency Service (PES) at 781-893-2003 to speak to a crisis clinician.  Advocates PES is available 24 hours/7 days per week for mobile crisis intervention for children and adults for both mental health/psychiatric emergencies at your home, office or other community locations. 

Senior Services

Senior Services

  • Enrichment and lifelong learning programs;
  • Information/referral and short-term case management/counseling services;
  • Assistance with unmet needs;
  • Consultation on life changes.
Transportation Services

Transportation Services

  • Lexpress and Lex-Connect senior taxi;
  • Information on a range of transportation options including The RIDE, MBTA, REV shuttle, and alternative modes of transit;
  • Call 781-698-4820 for more information.
Veterans Services

Veterans Services

  • Chapter 115 financial assistance;
  • Assistance with benefits through the Department of Veterans Affairs;
  • Connecting veterans and families with State and local benefits and resources.
Youth & Family Services

Youth and Family Services

  • Crisis intervention, transitional counseling, education & parent support services;
  • Referrals for mental health services;
  • Needs assessment and connection to resources for basic needs (fuel, food assistance, emergency funds).


Staff Contacts

Name Title Phone
Melissa Interess, LICSW Director 781-698-4841
Hemali Shah, M.A., LSW Assistant Director of Senior Services 781-698-4842
Sharon Gunda, LCSW Outreach Coordinator 781-698-4851
Tony Serio, LCSW Assistant Director of Youth & Family Services 781-698-4843