Human Services

The Town of Lexington Human Services Department connects residents to resources, programs, and services that promote health and well being. The Human Services Department is located at the Lexington Community Center at 39 Marrett Road, Lexington.

The Department hours are:

  • Monday, Wednesday, Friday 8:30 AM to 4:30 PM
  • Tuesday, Thursday 8:30 AM to 7:00 PM

For Life threatening mental health or emotional emergencies, call 911 or go directly to the nearest emergency room.

For mental health or emotional crises that are not immediately life threatening, call Advocates Psychiatric Emergency Service (PES) at 781-893-2003 to speak to a crisis clinician.  Advocates PES is available 24 hours/7 days per week for mobile crisis intervention for children and adults for both mental health/psychiatric emergencies at your home, office or other community locations. 

Senior Services

Senior Services

  • Enrichment and lifelong learning programs;
  • Information/referral and short-term case management/counseling services;
  • Assistance with unmet needs;
  • Consultation on life changes.
Transportation Services

Transportation Services

  • Lexpress and Lex-Connect senior taxi;
  • Information on a range of transportation options including The RIDE, MBTA, REV shuttle, and alternative modes of transit;
  • Call 781-698-4820 for more information.
Veterans Services

Veterans Services

  • Chapter 115 financial assistance;
  • Assistance with benefits through the Department of Veterans Affairs;
  • Connecting veterans and families with State and local benefits and resources.
Youth & Family Services

Youth and Family Services

  • Crisis intervention, transitional counseling, education & parent support services;
  • Referrals for mental health services;
  • Needs assessment and connection to resources for basic needs (fuel, food assistance, emergency funds).


Staff Contacts

Name Title Phone
Melissa Interess, LICSW Director 781-698-4840
Hemali Shah, M.A., LSW Assistant Director of Senior Services 781-698-4842
Sharon Gunda, LCSW Outreach Coordinator 781-698-4851
Tony Serio, LCSW Assistant Director of Youth & Family Services 781-698-4843