Human Services

While our offices are closed to the public, you can reach us by:

  • contacting specific staff members listed below
  • contacting our office at 781-698-4840
  • filling out our department's Contact Us form
  • we are available to meet with you by appointment only
  • in a life-threatening emergency, call 911
  • in a non-life-threatening mental health or emotional crisis, call Advocates Psychiatric Emergency Service at 781-893-2003, available 7 days a week, 24 hours a day

Find help during the COVID-19 State of Emergency - help with errands, getting masks, and other services.

The Town of Lexington Human Services Department connects residents to resources, programs, and services that promote health and well being. The Human Services Department is located at the Lexington Community Center at 39 Marrett Road, Lexington.

Monitor showing person giving class

Sign up for our Virtual Programs

  • Everything from art, to nutrition, to finances 
  • All free!
Senior Services

Senior Services

  • Enrichment and lifelong learning programs;
  • Information/referral and short-term case management/counseling services;
  • Assistance with unmet needs;
  • Consultation on life changes.
Transportation Services

Transportation Services

  • Lexpress and Lex-Connect senior taxi;
  • Information on a range of transportation options including The RIDE, MBTA, REV shuttle, and alternative modes of transit;
  • Call 781-698-4820 for more information.
Veterans Services

Veterans Services

  • Chapter 115 financial assistance;
  • Assistance with benefits through the Department of Veterans Affairs;
  • Connecting veterans and families with State and local benefits and resources.
Youth & Family Services

Youth and Family Services

  • Crisis intervention, transitional counseling, education & parent support services;
  • Referrals for mental health services;
  • Needs assessment and connection to resources for basic needs (fuel, food assistance, emergency funds).

Staff Contacts

Name Title Phone
Melissa Interess, LICSW Director 781-698-4841
Hemali Shah, M.A., LSW Assistant Director of Senior Services 781-698-4842
Sharon Gunda, LCSW Outreach Coordinator 781-698-4851
Tony Serio, LCSW Assistant Director of Youth & Family Services 781-698-4843
Valerie Viscosi K-12 Director of Counseling 781-861-2580 x68077
Gina Rada Veterans' Service Director 781-698-4848